ChatAssist

ChatAssist
Appointments

Appointment Cancellation Verification - Phone Call

Automated two-step verification for phone cancellation to prevent inadvertent cancellations utilizing the ChatAssist feature

ChatAssist
Appointments

Referrals Management

Message patients the moment a referral is logged to offer a scheduled appointment.

ChatAssist
Partnerships & Integrations

Portal

Push unenrolled patients to sign up for the portal.

ChatAssist
Post Appointment

Post Appointment Patient Survey

Reach out to patients recently seen to collect satisfaction data.

ChatAssist
Billing

Collections Outreach

Reach out to patients to collect outstanding balances utilizing the ChatAssist AI feature

ChatAssist
Pre-Appointment

Pre-Appointment COVID-19 Checklist

Remind patients of the COVID-19 checklist before arriving for their appointment.

ChatAssist
Registration

Insurance

Request for insurance information prior to appointment

ChatAssist
Care Management

Pre/Post Op Instructions

Send automated messages to patients at a set cadence before or after their surgery or procedure to provide additional instructions and guidance.

ChatAssist
Appointments

Telehealth Appointment Preparation

Send preparatory instructions to ensure a positive telehealth experience for clinicians and patients.

Artera is the patient communication platform delivering happier staff, healthier patients, and more profitable organizations.

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