Pre/Post Op Instructions

Send automated messages to patients at a set cadence before or after their surgery or procedure to provide additional instructions and guidance.

Post Op Instructions

Surgery Instructions

Text Samples

Bleeding after tonsillectomy is a known and serious complication. If this happens, your child should be brought to the nearest emergency room. More info: https://health.system/xPXZ7X
Pain control after surgery can be challenging. Continue with Tylenol & ibuprofen every 6 hours around the clock for at least 48 hours. More info: https://health.system/35gx8Y6

No items found.

Benefits

Patient satisfaction
Nurse & MA efficiency
Avoid re-admittances, additional calls, and FAQs

Reference Customers

UW Health
Reno Ortho

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

Appointment Reach dashboard shows the percentage of patients receiving a communication vs. not receiving and patient action of either scheduling or not scheduling an appointment. ***This report is included in the Analytics Plus Package