Appointment Cancellation Verification - Phone Call

Automated two-step verification for phone cancellation to prevent inadvertent cancellations utilizing the ChatAssist feature

Phone
Cancellation
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

***See ChatAssist Editor***

No items found.

Benefits

  • Reduce no show rates
  • Improve staff efficiency
  • Reduce call volume

Reference Customers

  • Samsun

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

Appointment Reach dashboard shows the percentage of patients receiving a communication vs. not receiving and patient action of either scheduling or not scheduling an appointment. ***This report is included in the Analytics Plus Package

Training Video:

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