RepuGen and MemorialCare - Surveys
Send RepuGen surveys directly through the practice or clinic phone number! When the survey is completed, RepuGen alerts the organization so that staff members can respond as needed. *Note: This is an integration we can extend to other, HIPPA compliant satisfaction surveying vendors and is not limited to RepuGen.
Text Samples
- Hi {clientFirstNameProperCase}, your feedback is important to us. Click the link to rate your experience with {providerName}: [LINK]
Benefits
- Patients receive the RepuGen link from a familiar contact
- We are able to send surveys after individual appointments rather than in large, once-a-day batches, so patients get the survey sooner.
Reference Customers
- MemorialCare
Flowcharts
Reports
The Patient Satisfaction Survey takes surveys created by our CS team and customers and allows the granular or aggregated responses to show per question. This is helpful in understanding how patients feel about the help they have received and can spark improvements in poor performing areas. ***This report is included in the Analytics Plus Package
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Artera is the patient communication platform delivering happier staff, healthier patients, and more profitable organizations.