Recalls

Increase the likelihood of a patient scheduling an appointment if they need to follow up with your health system.

Recalls

Text Samples

Hi {clientFirstNameProperCase}, our records indicate that {clientFirstNameProperCase} may be due for a follow-up appointment. Please call or text us at XXX-XXX-XXXX to schedule your appointment.

No items found.

Benefits

Reduce staff workload
Increase slot utilization
Completely configurable
Reduce Referral Leakage

Reference Customers

Vista Community Clinic

Flowcharts

View and download helpful workflow documentation related to this use case below.

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Reports

This dashboard looks at recall completion rate, breakdowns by received messages vs. no message needed, and the automations surrounding recalls. Messages can refer to a reminder about an existing follow up appointment or the automation to prompt the patient. ***This report is included in the Analytics Plus Package, provided the feature has been previously purchased.