Pre-Appointment Lab Work

Remind patients to visit your onsite lab 30 minutes prior to their clinic appointment.

Text Samples

  • Hi {clientFirstNameProperCase}, please check in at the onsite lab at {eventArrivalTime30} prior to your visit with {eventProviderName}.  Thank you!
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Benefits

  • Patient flow
  • Patient experience

Reference Customers

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Flowcharts

View and download helpful workflow documentation related to this use case below.
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Reports

Response Rate by Automation will only display the response rate for automations asking a patient to confirm their appointment. The report defaults to only SMS, but call and email can be added to the destination type filter to look at the overall response rate. ***This report is included in the Analytics Plus Package