Online Bill Pay

Auto-respond to billing questions with an internal mention of the billing department and a link to a payment portal.

Automated Reminders
Bill Pay
Payment

Text Samples

  • Hi {clientFirstNameProperCase}, I'm looping in someone from our billing department to help you with your billing question.  In the meantime, please visit this link to view your balance: [LINK]
No items found.

Benefits

  • Expedite checkin process
  • Virtual Payment
  • Patient Satisfaction
  • Staff Efficiency

Reference Customers

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Flowcharts

View and download helpful workflow documentation related to this use case below.
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Reports

Mentions dashboard gives a high level overview of the mentions being used within your organization. It looks at mentions over time, by users and recipients and can be used to better understand ideal staffing and patient needs. ***This report is included in the Analytics Plus Package, provided the feature has been previously purchased.