No-Show Follow Up

No show follow up - Message automatically sent after the appointment for patients that are marked as No Show in the EMR.

No-Show Message
Reschedule
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • {eventLocationName}: {clientFirstName} we missed you for your appt yesterday. Your health is important to us. Pls call {eventLocationPhoneNumber} to reschedule your appt.
  • Hi {clientFirstName}, this is {eventLocationName} – Sorry you missed your appointment on {eventDateAtTimeShort}. If you would like to reschedule your appointment please text us.
No items found.

Benefits

  • Automated follow up with patients that no show
  • Patient satisfaction
  • Staff efficiency
  • Recapture appointments

Reference Customers

Most clients send no-show follow up messages.

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

No show speaks to those patients that didn't show up to their appointment. The first graph is showing these (no show) appointments over time compared to their total appointments. ***This report is included in the Analytics Plus Package

Training Video:

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