Multiple Appointments/Same Day
Automated appointment reminders set up to send prior to appointment to generate a response from the patient. Patients with more than one same-day appointments may have reminder messages merged using the "merged message" setting within the automation set up.
Multiple Appointments
Reminders
Text Samples
- Hello {clientFirstNameProperCase}, you have multiple appts on {eventDateShort} starting at {eventArrivalTime}. We look forward to seeing you soon!
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Benefits
- Reduce no show rates
- Improve staff efficiency
- Reduce call volume
Reference Customers
Most clients leverage automations like this for their appointment reminders.
Flowcharts
View and download helpful workflow documentation related to this use case below.
Reports
Appointment Reach dashboard shows the percentage of patients receiving a communication vs. not receiving and patient action of either scheduling or not scheduling an appointment. ***This report is included in the Analytics Plus Package
Training Video:
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