Mental Health Triggers

Automated messages sent to patients in times of crisis, triggered by inbound keywords.

Mental Health
Suicide
Inbound Messaging
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • Hello {clientFirstNameProperCase}, although we are currently closed, we want you to know that there are resources available to you. Please contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or the Crisis Text Line’s number (741741) to reach someone right away. We will follow-up with your message when we reopen. Our hours are M-F 8am-5:30pm.
  • Hello {clientFirstNameProperCase}, Our office is currently closed, and will reopen Monday at 8am. If this is an emergency, please call 911. If you'd like to speak with the 24/7 Suicide & Crisis Lifeline please call or text 988.
No items found.

Benefits

  • Public Health
  • Patient Satisfaction
  • Increase patient engagement

Reference Customers

  • La Maestra

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

This report allows us to see what patients are texting in and use their words to trigger automations or staff to send manual messages to engage in patient care. ***This report is included in the Analytics Plus Package

Training Video:

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