Mental Health Check

Reach out and offer support and encouragement to patients who may be struggling with mental health via campaign.

Mental Health
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • Hello {clientFirstNameProperCase}. Join {practiceName} during #MentalHealthAwarenessMonth, raise awareness and STOP the stigma associated with mental health. Check in on those you care about, including yourself. You are not alone. Call or text us at 555-555-5555 to make an appointment with our dedicated care team.
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Benefits

  • Public health
  • Patient satisfaction
  • Increase patient engagement

Reference Customers

  • Vista Community Clinic
  • Contra Costa
  • TrueCare
  • SPLG

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

Campaign Effectiveness dashboard was designed show the impact of Campaigns sent out using WELL. It shows our response rate (including patients reached), the appointment type that was booked post-campaign and the delivery breakdown. ***This report is included in the Analytics Plus Package

Training Video:

Related Use Cases

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Logistics
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Appropriate Language Guidance

Empowering patients to speak their mind with conversational messaging opens communication channels in care, but it may also open the door for them to use inappropriate language. When messages include profanity, or other inappropriate language, set-up an automation to either alert a supervisor using an internal mention to set expectations with patients, or push an automated response that reminds everyone to keep communication community-oriented.

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