VCC and HealthViewX - Referral workflow

Trigger a text message to be sent to a patient when a referral is approved in the HealthViewX platform.

Referrals

Partnerships

HealthViewX

Text Samples

Your Health Center clinician has ordered a referral for [SPECIALTY]. Your referral has been approved. Please contact your referred specialist Dr. John Doe at 888-123-4567 to schedule your appointment directly with the specialist’s office. If you have any questions about this referral, reply back or call us at extension 1234. Thank you

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Benefits

Reduce Referral Leakage
Increased patient Engagement
Increased staff efficiency

Reference Customers

Vista Community Clinic

Flowcharts

View and download helpful workflow documentation related to this use case below.

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Reports

This Referrals dashboard allows us to see referrals by provider, diagnosis, event type, procedure and location - granted we are receiving all this data from the customer. It also shows us the referrals breakdown by date, message and communication type. Overall this is a nice overview to referral activity. ***This report is included in the Analytics Plus Package, provided the feature has been previously purchased.