Feedtrail Surveys
Integrate with Feedtrail to send a follow-up survey to patients after their Emergency Department or Imaging appointments asking about ease of scheduling, wait time, courtesy of staff, etc.
Text Samples
- Your satisfaction is important to us! Please click the link below to tell us about your recent experience at Health System Emergency Department: [LINK]
- Reminder: Thank you for choosing Health System Imaging. Please click the link below to tell us about your imaging experience: [LINK]
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Benefits
- Increase patient engagement
- Increase survey response rate
- Increase patient satisfaction
- Centralize communication
Reference Customers
- Cedars-Sinai
Flowcharts
View and download helpful workflow documentation related to this use case below.
Download Coming Soon
Reports
The Patient Satisfaction Survey takes surveys created by our CS team and customers and allows the granular or aggregated responses to show per question. This is helpful in understanding how patients feel about the help they have received and can spark improvements in poor performing areas. ***This report is included in the Analytics Plus Package
Training Video:
Coming Soon
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Artera is the patient communication platform delivering happier staff, healthier patients, and more profitable organizations.