FAQs
Link to a PDF containing virtual visit FAQs that is hosted on the wesbite. Include this in an Instant or X-day reminder for all telehealth appointments.
FAQs
Text Samples
- {clientFirstName}, thank you for scheduling a video visit with {eventProviderName} on {eventDate} at {eventArrivalTime}. Remember this is a video appointment, so we’ll see you online! Check out our FAQs here: https://apps.healthsystem.org/applications/mobile-apps/Video_Visit_patient_guide.pdf
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Benefits
- Reduce patient questions
- Better patient experience
Reference Customers
- Cedars Sinai
Flowcharts
View and download helpful workflow documentation related to this use case below.
Download Coming Soon
Reports
This dashboard shows the messages with links sent out via our Link Shortener and the patient’s interaction with the link (whether or not they have clicked). We show an over time look, total links sent vs. those clicked and then a granular, patient level table. ***This report is included in the Analytics Plus Package
Training Video:
Coming Soon
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Artera is the patient communication platform delivering happier staff, healthier patients, and more profitable organizations.