Request Images to Help with Symptom/Problem Identification

Send a secure message to a patient requesting them to reply back with a photo.

Clinical Communication
Image Exchange
Secure Messages
Care Management
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • Please send us your photo or document through the secure portal. Simply click on the paperclip icon below to get to your photo library. Thank you!
No items found.

Benefits

  • Secure avenue to exchange images for virtual appointments
  • Better patient experience
  • Centralized communication

Reference Customers

  • Vista Community Clinic
  • Salud Para La Gente

Flowcharts

View and download helpful workflow documentation related to this use case below.
Download Coming Soon

Reports

This report shows the text and the recipient of the manual message sent out by Staff. ***This report is included in the Analytics Plus Package

Training Video:
Coming Soon

Related Use Cases

All Courses
New
Analytics Plus

Optimize Automated Message Workflows

There are many ways to determine what automated messages to configure, but add a data-driven solution with a custom-built report to determine growth areas.

New
Analytics Plus

Improve Campaign Response Rates

The Campaign Effectiveness Dashboard offers insights into campaign performance by reporting on response rates, appointments booked, and delivery rates.

Logistics
New

Appropriate Language Guidance

Empowering patients to speak their mind with conversational messaging opens communication channels in care, but it may also open the door for them to use inappropriate language. When messages include profanity, or other inappropriate language, set-up an automation to either alert a supervisor using an internal mention to set expectations with patients, or push an automated response that reminds everyone to keep communication community-oriented.

©2022 Artera. All Rights Reserved.