COVID Vaccine No Show Follow-up

No show follow up - Message automatically sent after the COVID Vaccine appointments are marked as No Show in the EMR.

COVID
Vaccine
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • Hello {clientFirstName}, we missed you at your appointment on {eventDateAtTimeShort}. The COVID vaccine is critical in saving lives, stopping the spread of coronavirus and ending the pandemic.  Please text us to reschedule.
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Benefits

  • Automated follow up with patients that no show
  • Patient satisfaction
  • Staff efficiency
  • Recapture appointments

Reference Customers

  • Most clients send no-show follow up messages.

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

Appointment Reach dashboard shows the percentage of patients receiving a communication vs. not receiving and patient action of either scheduling or not scheduling an appointment. ***This report is included in the Analytics Plus Package

Training Video:

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