COVID Vaccine Adverse Reaction Feedback

Send a follow-up message to the patient 24 hours after the vaccine was administered to confirm any symptoms, if any, the patient has experienced.

COVID

Vaccine

Text Samples

Hello {clientFirstNameProperCase}. We are following up to see how you feel after receiving the COVID vaccine. It would be typical and expected to have experienced soreness/redness at the injection site, headaches, fever, chills, fatigue or muscle aches. Have you experienced any other symptoms?

Reply 1 if you have experienced other symptoms
Reply 2 if you have not experienced other symptoms

No items found.

Benefits

Patient Follow-up
Patient Safety
Care team triage (internal mentions)

Reference Customers

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

Response Rate by Automation will only display the response rate for automations asking a patient to confirm their appointment. The report defaults to only SMS, but call and email can be added to the destination type filter to look at the overall response rate. ***This report is included in the Analytics Plus Package