COVID-19 Vaccine Resistance

Follow up with patients who have not gotten vaccinated to encourage them to have a conversation about why they declined or ask if they now would like to receive the vaccination.

COVID
Vaccine
Declined

Text Samples

  • Hello {clientFirstNameProperCase}, our records indicate that you have not yet received the COVID-19 vaccine, and we just wanted to understand why and offer assistance if you want.

    Would you like make an appointment to receive the vaccine at this time or discuss further with a care team member?  
    Reply 1 to schedule an appt
    Reply 2 to talk with a care team member
    Reply 3 to decline
No items found.

Benefits

  • Vaccine distribution triage
  • Capacity management
  • Public Health
  • Increase patient engagement

Reference Customers

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

This report allows us to view a campaign, its' recipients and the deliverability of the messages being sent. We can view the inbound response from the patient to this COVID campaign. ***This report can be requested through your WELL account representative