Send new patients a contact card within an instant reminder so patients are encouraged to save the phone number within their cell phone.
This dashboard shows the messages with links sent out via our Link Shortener and the patient’s interaction with the link (whether or not they have clicked). We show an over time look, total links sent vs. those clicked and then a granular, patient level table. ***This report is included in the Analytics Plus Package
Empowering patients to speak their mind with conversational messaging opens communication channels in care, but it may also open the door for them to use inappropriate language. When messages include profanity, or other inappropriate language, set-up an automation to either alert a supervisor using an internal mention to set expectations with patients, or push an automated response that reminds everyone to keep communication community-oriented.