Text Samples
- Remember this is a video appointment, so we’ll see you online! Please make sure to coordinate and prepare the appropriate video platform with your doctor before your visit. Also, please review our telehealth consent document here: [LINK] By joining the video visit, you acknowledge that you’ve read, and agree to the terms of the consent document and wish to proceed with the visit. Text or call back with any questions.
- From Health System: {clientFirstNameProperCase}, you are scheduled for a tele-health phone appointment {eventDateAtTimeShort}. A staff member will call you at your appointment time to check you in. Please review the attached informed consent prior to your visit.
- Hi {clientFirstNameProperCase}, your appointment for testing at Health Center is scheduled for {eventDateAtTime} at {eventLocationAddress}. In preparation for your visit please wear a face mask and you MUST review and sign the consent form here before your appointment: [LINK]. We will text you more instructions 1 hour before your visit. Text back if you have any questions.
- {clientFirstNameProperCase}: You are scheduled for a {eventName} with {eventProviderName} on {eventDateAtTimeShort}. {eventConfirmText} By replying Y, you are giving consent to participate in a virtual visit. Virtual visits are not recorded.
Benefits
- Online consent prior to appt
- Staff efficiency
Reference Customers
- Desert Oasis
- Cedars-Sinai
- Valley Family Health Care
- Houston Methodist
Flowcharts
View and download helpful workflow documentation related to this use case below.
Reports
This report will track links that are being sent in automations. The aggregated sent vs. click data shows success rate of getting patients to click on the link in their message and engage with it. ***This report is included in the Analytics Plus Package