Coaching

Inbound Keywords - Reduce Call Volume and Internal Triage

Inbound Keywords
Education
Text Samples
Benefits
Reference Customers
ChatAssist AI
Reports

Text Samples

  • Hi {clientFirstNameProperCase}, Thanks for reaching out. A member of our billing team will get back to you shortly.
  • This is {eventLocationName} reaching out to you regarding an upcoming appointment.
No items found.

Benefits

  • Staff Efficiency

Reference Customers

Most clients use inbound keywords

Flowcharts

View and download helpful workflow documentation related to this use case below.

Reports

This report allows us to see what patients are texting in and use their words to trigger automations or staff to send manual messages to engage in patient care. ***This report is included in the Analytics Plus Package

Training Video:

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