Broadcasts

Broadcast for a location cancellation, provider out-of-office, or office closure for inclement weather.

Broadcasts

Group Cancelations

Text Samples

Hi {clientFirstNameProperCase}, {eventProviderName} has to cancel your appointment, and they will be out of the office. Please text or call us back to reschedule your appointment. Thank you!
Hi {clientFirstNameProperCase}, due to inclement weather, {practiceName} is going to be closed for {eventDate}. A member of our team will reach out to reschedule. Thank you for your understanding.

No items found.

Benefits

Staff efficiency
Mass outreach to patients with appointments
Just-in-time communication to many patients in emergency situations
Overall Patient Satisfaction

Reference Customers

Most clients use broadcast messaging.

Flowcharts

View and download helpful workflow documentation related to this use case below.

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Reports

This report shows the broadcast date and ID, user name that sent the broadcast and the aggregated data of who was reached (received the broadcast) and who responded in volume and percentage. ***This report is included in the Analytics Plus Package