Arrival Time Instructions

Automated reminder prior to an appointment with a requested arrival time.

Arrival Time
Appointment Reminder

Text Samples

  • {clientFirstNameProperCase}, {eventProviderName} is looking forward to seeing you tomorrow on {eventDateAtTimeShort} at {eventLocationAddress}. Please arrive at {eventArrivalTime15}.
  • Hello, this is Dayton Children's reminding you of {clientFirstNameProperCase}'s {eventName} on {eventDate} starting at {eventArrivalTime}. {eventConfirmText}.
  • Thanks for confirming your appt, {clientFirstNameProperCase}! Please arrive at {eventArrivalTime30} to complete new patient paperwork. Text us with questions.
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Benefits

  • Timely arrival for appointments
  • Complete registration or intake process

Reference Customers

Most clients leverage an automation like this with the {eventArrivalTime} smartphrase.

Flowcharts

View and download helpful workflow documentation related to this use case below.
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Reports

Appointment Reach dashboard shows the percentage of patients receiving a communication vs. not receiving and patient action of either scheduling or not scheduling an appointment. ***This report is included in the Analytics Plus Package